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Chapter 6. Troubleshooting

This chapter describes how to troubleshoot when this product does not work properly.

6.1 Flowchart to Remedy the Troubles ............................................................................................. 42

(1) When the PC4701 is Not Powered On.................................................................................. 43

(2) When the LED Display of the PC4701 is Abnormal............................................................ 43

(3) When the Init Dialog is Not Displayed Normally ................................................................ 43

(4) When the Program Window is Not Displayed Normally ..................................................... 44

6.2 When an Error Message "Cannot be reset" is Displayed ............................................................ 45

6.3 When an Error is Detected in the Self-check .............................................................................. 46

6.4 When the M38000TL2-FPD Does Not Work Properly............................................................... 46

6.5 FAQs............................................................................................................................................ 47

6.6 How to Request for Support ........................................................................................................ 47

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